Today, we took a special step towards achieving our goal of customer centricity as a core tenet.
In the presence of Mr. KV Bhanujan, a key advisor to us from the beginning of the project, we unveiled our 'Customer Charter' today. This only reaffirms our commitment to place our customers, members and clients first in all that we do.
We have a special client who loves to wow his boo ALL the time, he would call and send the most lovely emails about how he wants us to wow her, and I guess we did with this one.
On special request, we helped him get this huge metallic ballon to accompany his order. #customercentric#extramile#happyclient#happyme .
I hear we literally caused a huge stir at the celebrants office today. She was so happy and excited.
The cake was huge but the balloon??? It was gigantic OMG
Marketing Tip #13 : Run competitions. Looking for better interaction & engagement with your consumers?
Run a competition where they can win something. Whether it be liking one of your social media pages and sharing a post or collecting an item, posting about it and using certain hashtags.
Giving consumers a reason to interact with you is the best way to sell & create awareness, and what better reason is there than free products/services?
Wow what an amazing couple of weeks!
I couldn’t be more 💤 yet filled with joy and gratitude 🙏🏻 to every single person who helped thus far in making one of my passions in design and CX a reality: teaching empathy to make better products, services and be better humans all around. 🤗
@splashesofstephanie you know how grateful I’m for having set up an amazing group of students to run the workshop. You rock! 😘
@happinessconcierge , if it wasn’t for you I wouldn’t have made it to GA. Forever grateful! 😘
@melbourne_ga thanks for letting me into your Melbourne campus. It was awesome! 🙌🏻 And of course to my amazing husband and partner in crime who stays late with me so I don’t feel lonely and supports me at every stage of my business adventures. Te amo! 😘
To the beginning of an amazing journey ahead for Sqr One! 🥂
We have Xmas promo running 😎😎😎. Would you miss this? I didn't think so 😋
Carry yourself to the BIO and click the link. Then click on #bakingwithmyfamily
Did you think we wouldn't join in the 12days to christmas? 😂😂😂 We are here with good tidings for you from wherever you are in the 🌍
So you missed the live session? You should see the replay 🤔 I'll be nice cos Santa is good to the well behaved ones. Lol.
We hope that you see what we see. Have fun with your loved ones this Xmas better than the last.
Unwrap this sweet deal! 🎁Our Early Bird ends THIS FRIDAY 12/15. This is your last chance to save up to $600 on your #CCWNOLA18 passes! To register, e-mail us at email@example.com with the subject line “CCW NOLA Early Bird Registration (IG)” 📲 View the agenda w/ the link in our bio.
How cute is this "christmas tree"? Couldn't resist taking a pose with it😎. So this day, I took this picture after a very eventful day.
I was sold out of all my christmas wears collection as early as early November. So I had these customers who I just couldn't let down. You know, when a school wants their students to have the same outfits for their year end event, you know you got work to do and you must deliver! We tried to get around but had no luck and I just couldn't disappoint them.
That was how I quickly dashed to Rare Editions showroom in New York. They told me they closed for the year and I was only just lucky to meet 2 people at the office who by the way were on their way to their Christmas party. Come and see begging😂. Ah sales manager hear am. 😂 I came all the way from Nigeria, AFRICA. ' You're late for your party. It takes about 21 days to process an order but I need this in 3 days, I know, but I don't want NO as an answer'. Next thing, we were discussing the end of year party, Nigeria, culture and then poring over their catalogue and no one was in a rush for the party again 😊 Trust Little Angels, I walked out of that office with my customers best interests👌. 3 days later, the doorbell rang and voila, my order haf arrived💃. Since then, I have learnt to go out all for IT if I want IT. .
What am I trying to say? We go all the way out just for you. We get most of our products directly from the manufacturers so no magomago and no fear. You get only the best here and you're safe with us. That's our promise to you. Wouldn't you rather shop with Little Angels?
P.S. We still have lovely outfits for boys and girls from world famous children's brands. Contact us on 08038275964 or DM to order.
We deliver nationwide. .
Customer expectations are rising and so the need for improving skills, offers and services are equally rising. Ms Xia Ya Hui from @smec.smcci is passionate about answering this need with the workshops they offer and we shared ideas on where we could collaborate.
Let me tell you a story this beautiful tuesday morning. You probably saw this pic on my story already but I bet you don't know a part of the gist 😂
We did bake the end of year party for great architects and we nailed it!💃💃💃💃. Who would have thought one late order would birth 25boxes order🙄👍👊
We are sorry the service boys didn't get to share in this but hey! It is what it is 😁
You want to testify that the Lord is good too? Click link in the bio 😚
That face you make when you send customer service an e-mail and it’s been over 24 hours and they haven’t responded 🤔 ➡️ According to #CCWDIGITAL 69% of consumers say how long it takes to get the problem solved is the most important thing when it comes to receiving customer service. ⬅️ What are some of your customer service pet peeves?