Ecommerce: The Future of Selling With Yvonne Kiely – Ernst & Young Key note speaker
Venue: IT Sligo @itsligo
Yvonne is a Director in EY’s Performance Improvement practice, specialising in Customer and Digital. Leading programs across retail and technology. Yvonne has worked at home here in Ireland, in the US, Canada, UK and Australia focusing on design and implementation of customer centric organisations, leveraging the digital value chain, and optimising marketing effectiveness to drive differential customer experience and sustainable lifetime value.
Before this, Yvonne worked in industry across technology, telecommunications, and financial services in a range of roles. She holds a B Comm from NUI Galway and a MSc (Marketing) from DCU.
Get your tickets at http://iiffs.ie/tickets-purchase/
Mendukung pengembangan karyawan agar dapat memberikan added-value bagi pelanggan, merupakan bentuk customer-centricity oleh tim HR. Salah satu contohnya melalui kelas Alignment Induction agar karyawan semakin mengenal business process terkait dalam pemenuhan kebutuhan pelanggan Kalbe.
Pengen tau lebih banyak gimana customer-centricity di HRD? Yuk baca artikelnya di buletin Komet September lalu!
Tickets for the upcoming Purposeful CX event have been released and I could not be more excited about having the talented Emma Carter from ThoughtWorks and Dr Philip Whiting from Zeroplus join us on a panel discussion to talk about Design Thinking as a disruption tool in leadership.
We have seen the likes of Capital One buying Adaptive Path and more and more companies are embracing Designing Thinking as a tool for solving business problems.
But many leaders are innovation teams are struggling to introduce or use this methodology effectively.
So how can leaders and organisations embrace change while learning to think differently and be more empathetic? This is exactly what we will be covering at Purposeful CX this coming 31st October.
Early bird tickets for just $10 available now
I have failed royally! Is that a thing? Well, I gave it true meaning if it is. While I enjoy the prospect of being an eternal #utopian , the reality is that I am wired to take big risks because I LOVE the gratification that life has managed to deliver so far. I am equally grateful for my failures. I learned how to ‘blame gracefully’; meaning, ‘if you are going to blame others for injustices, remember to blame them equally for the triumphs that you have achieved.’ Without the challenges and adversity, how would we ever discover our limits? Tonight I will rest peacefully and then rise again with PURPOSE. #reflection#newproject#hendricksdriveadvertising
Close your eyes, imagine a slice of this on your plate as you cross your legs with a cold bottle of drink while you work on your laptop. Okay stop imagining o, this was ordered by our sweet client @ibukunolu_rebel, come get yours.
When the weather is like this ehn, my people you need #somethinglight like this gorgeous drip cake. You have only one life, live it. Biko place your order by sliding into our DM.
Hope your day is going well. It's almost friyay, we turning up for a brother here. You?
Lawyer, photographer, Café, real estate agent.....it doesn’t matter what your job is.....what matters is the customer experience that you create.
If you want to flip your business on its head, stand out from the competition and create raving fans then create amazing customer experiences.
What are you doing to take care of your customers?