Are you starting your business but doesn't have a website yet? If your answer is YES, it's likely your business isn't existing. Today's modern world people are searching information on the internet and information about your business. You need to have a website that's simple and easy to navigate to give your customers a more satisfied experience.
A few weeks ago, some companies around the country celebrated the customer service week, did you notice any improvements in their customer service?⠀
A lot of businesses in Nigeria are not aware of the effects of good or bad customer service. To improve your service, be willing to learn from your previous customer complaints or suggestions.⠀
Poor customer relationship management is the fastest way to lose money or even your business, learn to improve.