Think great Customer Service is dead? NOT with my business. 👏 This is just another reason WHY I love my business & R+F!! Stellar company with stellar products AND stellar customer service!
I have a customer that didn't receive her package. Upon tracking it, found out it was delivered to her address via Fed EX. Now it's a Fed EX issue. Really frustrated she dreaded following up with it. I told her I would call Rodan + Fields CS on her behalf and do my best to take care of this. I called CS and the gal was extremely nice, (like they always are) and says to me, "OH we don't want her to have to wait any longer for her product. I will send another product to her with 2-3 day shipping, so she can get it right away AND for her inconvenience we will send her Redefine Eye Cloths." (that's awesome, cuz those eye cloths are soaked in wrinkle fighting peptides!) So I send back this message to my customer explaining the outcome and she says, "That's okay it's really a Fed EX issue, I don't want anything that doesn't belong to me." And I tell her, "OH no please take it, R+F wants to make you happy!" And she messages me back with a BIG thank you and saying she has tears in her eyes. 💘LOVE this company and my business!! R+F rocks!💘
Would you like stellar CS? It's easy, become a preferred customer with me & you got it! #pcperks#earlyaccesstonewproducts#lovemybusiness#lovemycustomers#imaGG#iloveJesus#RFLife#WHYnotyou#youdeservethebest#livethelifeyoulove#livewithpurpose#helpingothers
Got to love a bit of metallic lippy and some eyeliner!
This look features (exclusive to the September Kudos) Splash Liquid Lipstick in Superior and the Dip and Draw Precision Eyeliner in a gorgeous shade of bronze.
Kept the eyeliner simple as I don't normally use it...but i'm rather liking it! I may have to try doing wings ☺️
Flashback Friday! Always a fun time creating for the lovely @djbarks. This was the first piece I had the pleasure of making her - white gold, diamonds and a glowing sunset coloured Oregon sunstone. #fairinacheng#rocksthatrock#lovemycustomers
This photo has made my week!
This lovely lady (all the way from New Zealand!) purchased this @alannahhill dress at the @classiqueavantgarde Shoppe for a bargain price AND how good does she look?!
It brings me so much joy when I see how much my shoppers love their PreLoved Designer (or Vintage!) products that I have oh so very carefully handpicked for them.
If you, too, have purchased an item from the Classique Avant Garde Shoppe and would like to be featured on our page then simply #classiqueavantgardetheshoppe •
Or if you haven’t checked out The Shoppe yet (or recently), then pop on over and have a look! I am constantly adding more PreLoved Designer and Vintage items, AND if you are after something in particular then don’t hesitate to send me a message. If I don’t already have it, I will source it for you!